Hi, I will probably receive my awaited Raptor in a couple of weeks after 6 months of patience as support wrote it to me during last chat. I am not posting about the delay that was toooooooo long, but my motivations deal with the fact that this board will be my first electric one, and I need your assistance de identify the check-list to confirm that there is no trouble with the manufacturing. My second question concerns how do you prtect your board of daily scratch or small accident. we can find on interne many 3rd part equipment to protect the board when it is from evolve, but about enertion, it seems that nobody is doing protection customized or standard.
What type of protection? It’s a skateboard dude.
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I was looking for something like bash-guard from Flatand3d for evolve boards : or surf-co tail guard, also from flatand3d
The first one does not fit enertion flatand3d reseller confirm it to me last week. Second one: I have to test.
the surfco one works on nose and tail, just buy two tail guards. Thats what I use on all my boards including my R2
Hello All,
I require your assistance as Enertion does not: Yesterday I’ve sent a mail to enertion support including 2 questions:
- how thick is the edge of the board to order the right size of trim-lok
- recommendation on 3rd part component to buy (shredlight)
Question:
Hi all, to order Tail/nose/edge protection from trim-lok, I need to know how thick is the board to identify which trim-lok serie/model I have to use for my future board. I plan also to add white/front red/back lights, which models of shredlights do you recommend to use, and do I need to add hardware between the board and light to attach?
Answer:
Hey Frederic,
We do not have any recommendation. You can check the ESK8 forum for better suggestions.
Kind Regards,
Mike Schmeller Enertion Support
Can someone help me to get the answer to this question: how thick is the edge of a Raptor 2.1 please?
as I wish to order trim-lock edge guard:
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Front should be 1,5cm
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Can an happy raptor 2.1 owner share with me how thick his board is (at edge) please? This information is not under NDA, please help me to anticipate my raptor and buy the right edge guard to it
I would but my replacement is STILL not in my house…
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Thanks a lot to all of you, I don’t know how, but a message was inserted between my 2 one without taking care of timeline. But as this message is including the so needed data the objective is reached, great.
Another question: looking for shredlights, I’ve found into shredlights knowledge base this information: https://support.shredlights.com/article/205-enertion-raptor-2-1
It is not possible to attach dual red light on the tail as it is for the nose. Which sol are you using for light? How do you attach lights to board?
Fred alias Pura-Vida.
Welcome into the club, shipment is pending since Nov 2018… Queuing delivery to customers is endemic to Enertion, one of my friends told to me: their boards are one of the fastest but to fit a standard statistic distribution law, they have to go slowly for shipping like that average is in the middle (joke).
Yes you can fit dual shredlights.
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twin lights are shining into my yes, my future board won’t be a cyclops 
- Please can you forward to me the shopping list to copy your conf?
- The photo seems to be 16 months old (2017-Q4), your board is a 2.0 or 2.1 series, in case of 2.0 do you know if they is some upgrade from 2.0/2.1 with light attachment?
Fred, alias Pura-Vida
Hi,
your value was pretty good, enertion answered a couple of minutes ago to my yesterday mail, the right value is 17.8-18.0 mm see screenshot below:
Thanks for your help and time.
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I think you’re making this a bit more complicated than it needs to be. Here’s the shopping list https://shredlights.com/collections/shop/products/combo-pack
Doesn’t matter if it’s 2.0 or 2.1. There’s no R2 specific bracket. Either of them work. These brackets are thin enough to bend if you need to make more room or if you want to have them at an angle ect… I would be more worried about the quality of the board when you get it and how long it will last. These lights should be the least of your worries. 
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OK, sorry this board will be my first electric one. Certainly I spent a lot of energy to deal with subsidiary questions. To complete my defense, I would tell that also it was a long job to drain out a small part of an answer from Enertion’s mouth. As I was a little bit disappointed, in March I was close to renounce to my order and let 20% of the price go away. So I spent time surfing internet to finalize my wish list to be ready to use my board ASAP. As I am a novice, I use to read online guideline and support documents provided by vendors, and I’ve read that shredlights was compatible with single light for the tail and dual for the front. this information was the trigger of my questions.
Now let speak about a real show-stopper:
What alert are you raising ? honestly, Enertion into my mind is a premium vendor for board performance and resiliency, is he? Are they selling low quality, with short Time To Live? As I am a novice, can you tell me which elements I have to monitor/check? Do you have some REX (Return of Experience) to share?
Sorry for my English, it is not my natural language.
fred.
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Well no… sean has his own history with enertion and I am worried too.
My first board was just bad in any way and the new motors… honestly they are bad. no range, overheating all the time. I would not buy a raptor again ever. I am sorry but such a bad board and I am still waiting for it (rma) so in total I paid the board freaking 10 months ago and still have no board, no spare wheels, no spare remote… tell me any company that takes 10 months to deliver some wheels?!
Its insane and all I am hearing are the same excuses again and again.
Then you get your board and all you have is issue after issue. I really hoped bara could turn this into something worthwhile but I don’t know what is going on with enertion. 
On top of all I paid 70usd to ship this sucker to germany… no you wont get a shipping refund even though you just got a broken board out of the box.
I can’t blame bara nor carl, rehan… anybody I had contact with did his best to help me but enertion has bad logistics partners, bad suppliers. I feel for them… but its their responsibility and they just failed big time.
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Used to be in my opinion. I’ve only received partially working products that last no longer than 80 miles at a time. I’ve owned the R2 for over 2 years and only been able to ride a total of 180-200 miles between my 1st board they sent me and a replacement (warranty). Months waiting between replacement parts, then those replacement parts would break, not work, ect…
Everything except for the deck. Don’t touch any type of water with the board. Not even a 1 inch puddle. Don’t go faster than 10mph or you’ll overheat. Tighten all the nuts and bolts because they lack proper QC. Watch it when your charging the board. The BMS likes to stop working. The list goes on. You can google all the customers experience online for more info.
Kinda long story. After I provided all proof (pictures and videos) when these things would happen for the length of a year and a half. The owner Jason decided it would be a good business move to try and publicly make me look like the fool. When I obliged to having send in my board in to be “fixed” by his repair team the board still only worked for a few miles before I had to step in once again and fix it myself. Which I don’t mind. It’s the only way that I was able to ride it. I just wanted a production board that was quality that I wouldn’t have to mess with as a 2nd and 3rd board. This didn’t happen. It’s not the repair teams fault. It’s the lack of quality of the product that they have to work with. There is little to no Quality Control or Testing for that matter. If the owner didn’t treat me so poorly I don’t think I would be so pissed. But his logic is that of a girlfriend that cheats on you and then has the nerve to get pissed off at you for catching her. I wouldn’t recommend this board to anyone. You can easily make a board yourself that kills it in performance and doesn’t have the issues. Not to mention cost as much.
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In january I still had a firmware with false thermalthrottling. the board would fly up a hill but after a few seconds (!) it was stalling and in my case coming to a standstill. this should be fixed now. but look at that 430wh battery… range 15km. thats very very inefficient!
the unity is great. its the motors that are bad.
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Thanks Sean & McErono Unfortunately I’ve bought my raptor 2.1 before to read your comments. I think they is satisfy or cash back agreement with Enertion. I hope, as after reading your message I gonna test it as much as I can before the end of this period.
How do you know that it is heating? There is some temperature gauge, alert.automattic power off system?
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