Hello i have been trying to reach out to Jason on your support and have sent several emails about faulty products even after a replacement ESC but no no has gotten back to me in a few days could someone please contact me to fix this issue support seems to be non existent after purchase, thanks.
http://www.diyeboard.com/
http://www.diyeboard.com/new-version-4-speed-mode-24ghz-mini-remote-controller-rc6-p-666.html
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Are these new remotes still planned for a July release, or sooner?
Earlier in June.
Do you have any change for specification?? For example, increase support current. This esc is good. But more current is needed and more powerful breaking is needed.
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When used with the old ESC, will only 3 riding-modes be useable? In other words, what is new about the new ESC?
this new remote also works fine.
http://www.diyeboard.com/new-version-4-speed-mode-24ghz-mini-remote-controller-rc6-p-666.html
The esc look identical to the the new meepo one that came out today
will the new esc allow a higher top speed
it depend the esc and battery and the kit you use, it won’t increase the top speed.
I see that Meepo got a the same 90mm motor with now replaceable wheels (https://www.reddit.com/r/ElectricSkateboarding/comments/8mznd2/meepo_sending_email_to_those_who_recently/ ; https://meepoboard.com/products/meepo-board). Are you thinking to sell it too? I bought from you the 90mm hubmotors and I enjoy the power, would it be nice if you can make them with replaceable urethane.
What shipping method does Diyeboards.com use. I’m trying to gauge when my stuff will arrive. It’s been shipped as of yesterday but I don’t have any shipping/tracking information from them.
DIYEBOARD’S Delivery Time and Delivery Procedure http://www.diyeboard.com/index.php?main_page=faq_info&faqs_id=26
If I order products from diyeboard.com, how would you ship them to me? How long will I receive it? How much would it cost? Will I be able to trace my order? " Diyeboard.com currently ships small and medium sized orders by DHL, FEDEX and UPS. We ship for non-battery items by DHL and it normally takes 3-7 days, and FEDEX/UPS shipping for battery or battery included kit or complete electric skateboard normally takes 5-10 days to US, 15-18 days to Canada, 12-18 days to Europe, 12-15days to Australia. The shipping rates can be previewed inside the diyeboard.com online shop system. You can just click on the “Estimated Shipping Costs” and choose the country you want to ship to, Shipping fees will be estimated by our system automatically.
*How can I trace my order?
Once your order is shipped, you will receive an email from us. In this email, there should be the tracking information for your packages as well as the website in which you could trace your order at. And for the battery or battery included kit or complete electric skateboard the tracking status updates takes more days showing out, because of the special cargo shipping way, it only updates when customs clearance is finished at the destination Country. It usually takes 5-10days get the updates, and 8-15days get package delivered.
*How Long Will It Take To Delivery? Total delivery time is composed of thress parts. The first part is the processing time. The order status is processing. This is the time from when your payment is received to when we gather up all the items and do thorough QC test before package them. Processing takes 2-7 working days normally. The second part is after your order is processed, we send it to the warehouse. And warehouse will coordinate the order shipping information with shipping agency to arrange packages labled and picked up by shipping agency. The order status is shipped. This process takes 1-2 days normally. All the order packages will be handled by H.K shipping agency, we are located in Shenzhen, nearby H.K., once package labled and customs clearance done in H.K airport, there will be a tracking number generated, we will update it through website order updating system coordinately. You will get updated by email notice. The last part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. DHL express shipping for non-battery items normally takes 3-7 days, and FEDEX/UPS shipping for battery or battery included kit or complete electric skateboard normally takes 5-10 days to US, 15-18 days to Canada, 12-18 days to Europe, 12-15days to Australia.
- When will you ship, if i order today? Your order will be shipped within 2-7 days of the day you order!
- What’s the current shipping time?(From the shipped date by Logistics company) United states: 5-10 days. Canada: 15-20 days. Europe: 12-18 days. Australia: 12-18 days. South Korea: 7-10 days. Japan: 7-10 days. Taiwan: 7-10 days. Singapore: 7-10 days. Malaysia: 7-10 days Vietnam: 7-10 days
- Will I receive a tracking number? Yes! we’ll email update you know the tracking number after your order package is shipped and express labled by the DHL/FEDEX/UPS. Please note that the tracking time and status shows on your tracking number is not accurate, as we are utilizing a special shipping method for battery or battery included order.
- Do I need to pay for tax? if your order is with completed electric skateboard, no customs duty tax will be charged for US, and EU. (tax will by charged for customers in NZ/Norway/Swithland/South Korea) if you buy spare parts, non-battery kits and ship to EU/CA/NZ/AU/ASIA,you will need to pay tax.
another new remote also available soon in June.
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From June 1st, all orders that include the esc will come with this New Version 4 Speed Mode Remote Controller RC6. http://www.diyeboard.com/new-version-4-speed-mode-24ghz-remote-controller-rc6-for-eboard-p-666.html
New Version 4 Speed Mode 2.4Ghz Remote Controller RC6 is a updated new version remote controller to power on your DIY Electric Skateboard, compatible with all our old escs and new escs and works with all of our diy kits and electric skateboards listed on site.
From June 1st, all orders that include the esc will come with this New Version 4 Speed Mode Remote Controller RC6.
http://www.diyeboard.com/new-version-4-speed-mode-24ghz-remote-controller-rc6-for-eboard-p-666.html
If any of our customer bought the escs or kits from us, can buy this new remote for upgrade with 4 speed control and better riding control feels.
This remote has no receiver, can’t be used for VESC. Its receiver is built-in our ESC pcb, this remote works only with our ESC.
The old remote RC5 has 3 speed-modes, using this new remote RC6 will gain a 4 speed mode with better performance and control feels, no need to buy a new esc to upgrade your old esc/kit/board, it is completely compatible with all old escs and past orders. Just need to sync/pair with your esc.
Attention: this new remote is designed for our escs only, it may works with partial meepo boards or escs but we don’t 100% ensure the compatibility with other seller’s esc workability as there’s receiver difference in firmware and hardware and transmission protocols.
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What if we want the other one you showed that is coming in June, and is the new esc still going to be in July or is that sooner
Just to confirm with 2.1 ESC I would get 4 speeds modes?
yes, you can, with new remote rc6 you can get 4 speed control.
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