We now believe there were 100 in that batch that may have excess wires inside the barrel. The problem is most commonly appearing if there is lots of movement occurring with the wires when the trucks pivot during turning. A sturdy cable restraint can also prevent the problem.
The recommended fix is super quick.
- Remove one circlip on shaft.
- Carefully remove the barrel.
- Unwind/unravel the phase leads.
- Cover the excess motor wires with tube insulation.
- Wrap wires back into position.
- Install barrel and circlip.
If you need further assistance please contact [email protected]