I ordered a Space cell on August 1st. At the time it said “Shipping from 31st July 2016”. A message a friend sent to support to ask when space cells would be shipped was mid August.
End of August is coming and I ask when mine will be shipped. I’m told a couple of weeks.
I then ask for a refund and I’m told it will be shipped out Early next week (It’s Sunday). Fine. Ship it out early next week or give me a refund I say…
It’s now the middle of next week. Yesterday I get a message saying it will be a 20% fee if I refund.
What are my options ? Should I just leave it in Paypal’s hands (Enertion have not delivered)
I ordered the batteries with a expectation of the time it would take to arrive. Enertion have not met that expectation. Why should it cost me ?
After 4 months for a VESC order to arrive I’m not going to continue a month after month wait with delivery times being pushed out again and again.
I’ve lost all faith in Enertion boards.