Is Enertion Awol?

General Discussion
10

Yes ive created a support ticket and eveerything.

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Haven’t censored any

Haven’t denied to any.

Always tried to provide as much accurate information as much I am allowed to

Never done this ever and will not be doing, I love this community :stuck_out_tongue:

You can continue if you want to, love to hear more from you :slight_smile:

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12

May I have that Ticket ID?

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13

Working on it, I think it was missed due to system error as I personally replied to your email.

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14

You had asked for a picture some time ago in which ive sent and never heard anything back. Ticket 80355

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15

Got it, Due to the on going changes in the system, it got lost, I fetched it back and escalated it to the technical team, I think we will come up with a solution tonight :slight_smile:

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16

Hey Carl, sorry to hijack this thread. I was just wondering when my unity will ship? I ordered it on April 1st. It’s been almost 3 months and it still says awaiting fulfillment on my account.

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17

Your order ID mate?

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18

My order is #25805

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19

I think this will give you an idea: https://us8.campaign-archive.com/?u=947da884abd94ce4872b0ec29&id=55a575dfa2

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20

Okay thanks!!

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Thanks brother i appreciate it!!

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22

Anytime mate!

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I have emailed you back, please check the ticket

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you know we are not talking about you personally Carl…

but pretending the company you work for isnt milking the hell out of all the good will and loyalty this community has given is going to turn all these loyal customers against you. No matter how much you Censor posts on this forum

Enirtion Deceives customers

Lies about Delivery times

Plays with the truth

breaks the law with illegal terms and conditions

sells dangerous UNTESTED products to the USA and EU

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25

I know and I am not taking it personally.

As I mentioned, I haven’t censored any of the post mate

I don’t think that’s the case as every time we provide the delivery time, it’s always been an ETA which is an estimate and has several factors involved. So, there are always chances of the change in ETA (honestly speaking). We always tried to let you guys know about each and every delay.

I am not sure if we are breaking the law as I see many likely terms and conditions of many online vendors and product provider. Also, worth mentioning, there is a checkbox before placing the order which states that do you agree to our terms and conditions, that’s the chance where customer can read and then decide. As a customer, I will definitely read the T & C before placing the order because there is no point whining about it after placement of the order as you agreed to them.

You can say that for the cars and stuff as well if you mean dangerous they are. We are not the only one shipping boards (sorry E-boards) to the USA and EU. and we are not the only one having issues with the electronic thing. have you seen the community?

In the end, if you think it’s dangerous then you can stop riding or buying it. That’s the best way of safety, isn’t it? :wink:

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All those 2 day shipping companies are really spoiling us.

Waiting more then a week for something they order is really hard for people to wrap there heads around for some reason.

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27

I understand! it’s good for a established business but not for the company which works with the help and support of you guys, I hope you get the meaning of my sentence :slight_smile:

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28

Fully understand, especially with what you guys do its important you have time.

Good shit doesnt happen over night.

Good product = waiting

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29

Thanks man, You understand it :slight_smile:

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