FOCBOX UNITY | Support, Setup & Troubleshooting

anyone know the voltage rating for the momentary switch for the unity. looking for a replacement.

I’ve got an issue and pretty sure it’s motor related rather thank unity, could someone suggest what may be the issue. I’ve only put two hours riding on these motors from new. Motors both spin freely by hand. Unity motor Detection spins right motor correctly but left hardly moves. ! Also when I’m walking the board back to the car. Left motor has a negative amps value and right has positive. Thanks in advance for any advice ui|241x500ui

Your resistance on that side compared to the other is insane. I’ve never seen a result that bad.

24 mOhm vs 1042.

Also, motor 2 isn’t detecting the sensor wire. That’s reflected by the weird yellow symbol next to HALL

Normal values look more like this:

Screenshot_20190716-144936

Also your Flux measurement (measured in Webers) is pretty mismatched.

Make sure your motor 2 is wired up correctly and try again. If you get similar results, swap motors left to right and see if the issue follows the motor or the unity ports.

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Can’t connect from Android to Focbox Unity. Android app tried from Google Play and APK from GITHUB (1.2.1) and also from Enertion site. Unity firmware: 23.44 Focbox Tool on Windows works. Any idea ? I heard that 1.3 fixes this issue, but can’t find the APK, any link ?

Capture%20(1) Screenshot_20190726-184102

My fried Unity Bluetooth module [spoiler]v1.1[/spoiler] kindly got replaced by Enertion. Now it manages to connect to the Unity via RX/TX again. Thank you!

The connection dropout was not fixed though by a new BLE module, which apparently is rumoured to be caused by the high polling rate of the Unity. Dropouts happen even with the official Unity Nexus app beta. So in other words, the bluetooth is still completely unusable on my end. :frowning:

So I guess the only option left for me is to compile my own Unity firmware with lower Uart baud rate and flash the NRF52 module with Vedders NRF firmware and see what happens. :thinking:

There is a patch coming for this in like a week if you just want to wait.

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Woop! This bluetooth issue has been bugging me ever since I got my hands on my 1st batch Unity.

I’ll wait for the patch and report back. :slight_smile:

@carl.1 i send you an email 8 days ago, could you please answer me #21171 ?

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Do you might know what’s going on here @carl.1 @CarlCollins @adrianenertion @barajabali or @Deodand ?

Any help would be greatly appreciated. 3 issues:

1- Going thru the guided conf. After clicking on the “Apply Updated Config”, can not continue to remote setup because “Ok” tap is gray out. Only hitting ESC key allows me to move on with remote setup

2- Remote calibration does not response to either throttle forward or backward. Nano remote was confirmed to be connected with solid red light on Rx.

3- “Hud Config” in setting: “Test ERPM -> RPM” did not return any values other than “0” after manually turning one of the wheel 10x as instructed.

Since I have another Unity, I’ve tested it. Regardless the firmware, I am able to connect via Bluetooth perfectly fine, no issues. Appears to be that the Bluetooth module of the first Unity is fucked :frowning: Anyone had not so good experience with the BT module on Unity as well ? What can be done ? Is the first Unity completely useless now without BT ? connecting via cable seems to be working ok.

I currently have a support ticket waiting for advice on error:could not read firmware version make sure selected port belongs to focbox when connecting via android app. It originally worked fine and then just started getting this message. I too can connect fine by USB.

I think the BT module on the board is dead. It was dead from the start and never worked before. Enertion are ignoring completely on support tickets (no single response) in days/weeks. Don’t wanna slander, but sadly this is the case.

I am also having trouble writing updated configs as per your first issue.

Issues resolved: when updating configs, Unity does not like it with the metr pro board on its comm platform. Switch back to their original comm board before updating configs. Re-install metr pro only after all configs are performed.

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yeah I was using the Metr Pro bluetooth module too.

My Unity switch also stop working, could no longer turn off no matter how long I press in. Did you get it resolved or found a replacement?

Hi, my unity keeps disconnecting and stops responding to commands. I’m trying to flash the firmware again in an attempt to resolve it, but this keeps timing out. When I start it up the error led flashes once. What could cause this?

My unity resets itself back to factory settings now and again. Batteries left plugged in. Is this common fault? Means I have to re run motor Detection and set battery type up.

Happened once to me randomly, hasn’t happened since. Updated your firmware?