I have a suspicion that CouriersPlease doesn’t actually deliver to your house. I legit stayed down near my door the whole day, and my house has open windows where you can clearly see if anyone is inside, but both times they said no one home for delivery. Besides that, and I guess a terrible, terrible tracking system, I haven’t had problems with them in regards to not getting my packages on time or at all.
I can say I had a feeling because I was on the other side of town its easier for the driver to drop off the packages at the pick up place. If we got a knock on the door it would only be a wait of a few seconds and there off. Just annoying as I would then have to make arrangements to pick it up the next day assuming it was dropped off there.
If this is in regards to my ding dong ditch then the driver must be lightning, my lights were on, you could clearly see through the windows, I was up on the windowsill and nobody showed up between 8am-5pm, I was pretty much at the window for the whole day.
So because Enertion themselves have outstanding customer service I got a VESC today that was sent 2 days after another package which is a major problem one. It’s now in PERTH! After they said it was in melbourne! Now saying they won’t get it to me until NEXT WEEK. Also outright refusing to send my package by another company due to me being sick of their sh**
Its doing a tour iof Aus. Feel for you. Very annoying. Might be time for Enertion to look at another courier.
to add to all this it seems the VESC is also a PoS 
(doesn’t work)
drv fault 
@racidon The Enertion VESC have some manufacturing faults that cause them to short. You should check out this thread, from Jason. It goes into the details.
In relation to this post @onloop @carl.1 I’ve opened a paypal dispute to hold the money in limbo until it’s sorted Below is the message sent via paypal I’ve already posted on the forums about this here: http://www.electric-skateboard.builders/t/courier-companies/7110 I warned couriers please if I did not receive my item after CONSTANT lies I would initiate a refund and you could chase them for the money. I’m done with this CONSTANT run around I’ve had to deal with. Until I receive my item in working order this dispute will remain. Also please note that I’ve also paid extra now in comparison to what the price for this item is at this point in time. As can be seen here: http://imgur.com/a/Du9tZ So I will also be disputing the price difference when I do finally get my item
great… thanks
what makes you think you paid extra? you are paying in AUD or USD?
I paid in AUD and that price is in AUD
I know this makes me seem like a dick and I know this isn’t directly your fault, however if you’re going to continue to use this company I think it would be best to see how much of a pain they truly are to deal with.
Whilst on hold (which I’ve spent close to 3-4hours worth of my time on hold) they play messages like “Next day national delivery via flights from major city to major city” aka Perth to Melbourne for example. But today I actually got a call back as I was told (at 5:57pm) to tell me they are sending from perth to melbourne and it wouldn’t show up in their melbourne depot until friday!
Also all the lies, but whatevs I’m kind of tired of it
This almost sounds like extortion.
Yes you could call that, you could also call it that when you go to a restaurant and not pay until you receive your service. I guess it’s also the same as the mechanic holding your car until you pay. It’s called an exchange and I held my end up and the otherside has failed to fulfill their side.
@onloop I still have yet to get this parcel 2 weeks to come about 800kms, I’ve spent the better half of a day now on the phone and been hung up on and now also been stone walled with hold music. That’s fine because I’ll talk to their manager, hope this isn’t deemed acceptable customer service to you? I know thanks to them my next few VESCs will now be from Chaka because I got a parcel from the US to my door before this one could even go from perth to melb with this useless company.
So are VESCs from enertion being shipped without fixing the known issue with the battery cable being pierced by the pins?
this is off topic… please try using PM or creating a new thread, or finding a thread that is related.
to answer the questions, no, the vesc are all fixed now, just one batch